Service Delivery Policy
DigiOn Solutions Private Limited · Last updated 25 August 2026
DigiOn provides digital and managed technology services. No physical goods are shipped.
$99 AI Pilot delivery
- The website form records a pilot request only; no payment is collected at form submission.
- DigiOn reviews the customer’s website and business information.
- When the pilot is ready to proceed, DigiOn sends a secure $99 payment link.
- After successful payment, DigiOn prepares the initial knowledge base, FAQs and call flow using the information supplied by the customer and publicly available information from the customer’s website.
- The customer is asked to review/approve the business information and intended call behaviour.
- DigiOn configures and tests the AI receptionist.
- The live pilot period begins only after configuration/testing and customer approval. Setup time is not counted as live-pilot time.
Managed services
Delivery timelines depend on the selected plan, integrations and information supplied by the customer. Any material implementation schedule will be confirmed during onboarding.
Customer responsibilities
Customers are responsible for providing accurate business information, approved pricing/service information, escalation contacts and any required access to third-party systems.
Questions
Email partner@digion.in.