Service Delivery Policy
DigiOn Solutions Private Limited · Last updated 25 August 2026
DigiOn provides digital and managed technology services. No physical goods are shipped.
$99 AI Pilot delivery
- The pilot form confirms your details and opens secure checkout. No work begins until payment is verified.
- DigiOn uses the customer’s submitted information and accessible public website content. If research is blocked or facts are missing, the customer is asked to supply or confirm those facts.
- The one-time $99 payment starts preparation of your personalized test receptionist after verification.
- After successful payment, DigiOn prepares the initial knowledge base, FAQs and call flow using the information supplied by the customer and publicly available information from the customer’s website.
- The customer is asked to review/approve the business information and intended call behaviour.
- DigiOn configures and tests the AI receptionist.
- The $99 purchase is a personalized test, not automatic production activation. Live routing, integrations and customer use require separate configuration and approval.
Managed services
Delivery timelines depend on the selected plan, integrations and information supplied by the customer. Any material implementation schedule will be confirmed during onboarding.
Customer responsibilities
Customers are responsible for providing accurate business information, approved pricing/service information, escalation contacts and any required access to third-party systems.
Questions
Email partner@digion.in.